Acknowledgment and Acceptance of Terms & Conditions
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions” and “Privacy Statements”). Please read them carefully. Bearded Dragon grooming reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.
Copyright
Copyright in the Bearded Dragon grooming Online website is property of Bearded Dragon grooming Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Bearded Dragon grooming and third parties. This property may only be used for the purposes of browsing the Bearded Dragon grooming Online website and acquiring goods and services of Bearded Dragon grooming.
Product Information
Prices of goods and services and delivery and other charges displayed on the Bearded Dragon grooming Online website are current at the time of display for online purcahses only. Store prices may vary.
We take every reasonable care to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.
Placing and Accepting Orders
We currently accept credit card as the only methods of payment. All goods remain the property of Bearded Dragon grooming until paid for in full.
Without limiting the operation of any other Terms and Conditions herein, Bearded Dragon grooming is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

The wholesaler discount prices are applied to ‘bulked purchases’ under the wholesale section of the site. We reserve the right to cancel any orders that try to obtain this discount that have not ordered from us before. Please see “Cancellation By Us” below. Please send us an email is you wish to specific quantities/Item types for your order and we will do our best to cater your orders.
We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.
Delivery
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
It is the responsibility of the customer to inform Bearded Dragon grooming if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Returns and Exchanges
You or the recipient of an order may return an item that has been purchased from Bearded Dragon grooming because you have changed your mind or are unhappy with the product.
If you return goods via an Australia Post Office or a Courier, please keep the appropriate proof of return. Otherwise, if the returned item goes missing in transit to us, we will deem you not to have returned the item.
It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. We will not issue a return or exchange unless the product/s are in a saleable condition upon return.
All returned products must be:
1. Unused, unopened and in original condition
2. Undamaged
3. Returned within 30 days of delivery
In the event of a return by you, we will exchange or refund via the original method of payment only. However, you will pay the delivery costs of the return to Bearded Dragon grooming and re-delivery to you. We will not refund initial delivery fees.
Goods Damaged or Faulty on Delivery
You may return damaged or faulty goods within 14 days of receipt. In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.
Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to Bearded Dragon grooming.
Please allow up to 14 days for refunds to be processed upon our receipt of goods.